Use of information

Spence and Spence will not collect any information about individuals via the website, except where it is specifically and knowingly provided by them. Examples of such information are:
  • Your name
  • Your telephone number
  • Your email address
The information collected will be used to send you the information you have requested and to provide information that may be useful to you. Spence and Spence maintains strict policies to avoid unsolicited correspondence. We may share non- personal aggregate statistics (group) data about our site visitors’ traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.


Spence and Spence employs “cookies” to provide a better service to its users. We do not use cookies to store any personally identifying information from users except to identify a user who has chosen to log in to the site. We do not use cookies to track user activities beyond our web site.

Computer profile information

The Spence and Spence website automatically detects information relating to the display properties of your computer. This information is collected in order to help understand the ways through which people access the site. This could help us in the future to better support different platforms i.e. other web-ready devices such as smart phone and tablets.

Data protection

Any information submitted to this site is used expressly for the use of Spence and Spence and the purposes for which you provide it. Spence and Spence will not pass your information to any other parties unless this is made clear to you.

Your rights

In addition to the company’s safeguards, your personal data is protected in the UK by the Data Protection Act 1998. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. If you have concerns about the processing of your personal data by Spence and Spence you may contact us at If you find any inaccuracies, we will delete or correct them promptly.

Policy changes

Any changes to this policy will be posted here.


Spence and Spence treats all the data held with the utmost care and security. Any details you give will remain completely confidential.

Service interruption

Spence and Spence shall have no liability to you for any interruption or delay in access to this site irrespective of the cause.